Aurafern support

Last updated 13 October 2026

Write to max@aurafern.app. Aurafern is made by one independent developer, so you'll hear back from the person who built it, usually within two working days.

Nudges don't arrive

• Open Aurafern → Settings → Privacy and check that Screen Time is on and you've chosen at least one app.
• Notifications are optional. With them off, Aurafern shows its idea on the home screen when you open it.
• iOS can take a few minutes to report that your break length has passed, so a nudge may come a little late.

Subscriptions

• Aurafern Pro is billed by Apple. Manage or cancel it in Aurafern → Settings → Manage subscription, or in the Settings app → your name → Subscriptions.
• New iPhone or reinstalled? Open Pro and tap Restore purchases.
• Refunds are handled by Apple at reportaproblem.apple.com.

Your data

Aurafern collects nothing; see the privacy policy. Settings → Delete my data wipes everything on your iPhone and its copy in your iCloud.

Reporting an AI reply

In the chat, press and hold a reply and tap Report this reply, or email it to the address above.